Transition Methodology

At an organization level, any outsourcing project would involve the tangible changes in structure, processes, technology, and culture that the organization would go through to go from the current state to the desired future state. At the individual level, it would involve the processes needed for the individuals to adjust to the new way of working.

Our structured approach to outsourcing & consistent track record of successful execution has helped us build credibility and a position as "your most preferred outsourcing partner".

Our comprehensive methodology takes care of all three phases of the Outsourcing Services Transitioning; Pre-Transition, Transition and Post Transition/ Steady phase.


SMART - Specialized Migration and Review Team

Pacific has a dedicated transition management team called SMART - Specialized Migration and Review Team. It is an experienced Transition Team comprising of multidisciplinary expertise in Operations, Quality & Information Technology and trained in Business Process Transition and Project Management to help integrate all aspects of the outsourcing solution. The team is capable of analyzing outsourcing potential and advising risk mitigation strategies. This expertise of the core team combined with relevant experience and skills help Pacific always deliver best-fit transition solution.

Post Implementation Evaluation Report (PIER)

A Post Implementation Evaluation Report (PIER) documents the successes and failures of the project. It provides a historical record of the planned and actual budget and schedule. Other selected metrics on the project can also be collected, based upon organization procedures. The report also contains recommendations for other projects of similar size and scope.

Contents of PIER are :

  • Initial Evaluation and Management specialized
  • Independent Medical Evaluation
  • History and Physical Examination Reports
  • Consultation
  • Operative Notes
  • Progress Notes
  • SOAP Notes
  • Discharge Summary
  • Pathology Report