Vishal Vilas - Vice President of Operations

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vishal.jpg

Vishal Vilas - Vice President of Operations

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As Vice President of Operations, Vishal leads teams engaged in delivering Pacific BPO’s revenue cycle management suite of services to large client groups including hospitals, ambulatory surgical centers (ASCs), and multi-specialty physician offices. Vishal is a proven leader with a consistent track record of success in the Revenue Cycle Management Industry. With over 16 years of experience in US Healthcare business process services operations, he has successfully managed client services and service delivery teams across the US and India. 

Prior to Pacific BPO,  Vishal served as Business Operations Leader at California-based Xavient Information Systems. He was responsible for setting up Xavient’ s Healthcare division in NOIDA, India. Vishal grew Xavient’s healthcare division revenues by more than 10-fold in 2 years and focused on creating cross-functional team collaboration to continuously meet and exceed service level commitment. He was also responsible for providing business requirements to the product management team for designing of Xavient’ s Practice Management system.

Earlier includes working in multi geographical locations across India with, Globerian, Porteck Corporation, and IKS Health. Through his career, Vishal has worked extensively with pioneers in revenue cycle management services in multiple senior operations roles. He has widespread experience in working with internal and external stakeholders to increase resource utilization by continuously focusing on automation, processes, and delivery.

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